YA PI MARKE T CORPORATE

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2 YA PI MARKE T CORPORATE

3 ABOUT US In 1987, Altek, which started doing business in a 80m2 store by Tekdemir Family, grew very quickly and in 1997 company kept improving itself with new investments. Altek achieved being a supplier for the local and foreign companies by following the entire requirements for hardware market. Being a quickly developing company gives Altek the opportunity to go in to the new investments and started building the biggest industrial hardware store in Adana and Turkey. The store was opened in 2012 on a 10,000m2 land to be able to serve its customer with more comfortable environment, larger area to search and browse for its goods and intelligence, and knowledge allow Altek Industrial Hardware Store, unlike the common hardware store concept, to provide its goods and services supporting with high quality customer service to the individual and corporate customers. Altek, which focuses on being close to its customers as its working philosophy, redesigned the store on new employment opportunities with its new investments, creates value for society and environment, and protects the community. It is very important for Altek as a supplier to satisfy its customers with numerous industrial, hardware, and safety products. Altek proceeds its business activities as a supplier for industrial, steel, energy, and hydroelectric power plant constructions

4 YA P I MARKE T VISION STATEMENT the highest quality customer service and to grow in the market with lifetime reliable relationships. Main components of our vision are To improve the expertise level about selling hardware and also reach the same level for all the other hardware store products. To improve quality of customer service, sales support activities and customer-focused work ethic to be able to become one of the national companies in Turkey. MISSION STATEMENT To sell hardware, industrial construction machinery and tools and safety equipment with an international standard and high quality customer service in wholesale and retail industry. As a supplier, to satisfy all our customer expectation, provide customer-valued solution and work for our mutual goals. To increase the satisfaction of both our customers and employees. To make a contribution to the regional and national economy. To keep our promises to create value and with the help of our work ethic and friendly attitude serve this value to our customers. OUR VALUES Altek values quality, trust, innovation, accountability, community, environment, and provide our goods and services through these values. To be customer and quality focused To work as a team and create value

5 FIELD OF ACTIVITIES service, nationally and internationally to supply goods and services for industrial, steel, energy, slings, pipe clamps, and lifting equipment. ENVIRONMENTAL AND SAFETY PRINCIPLES To prevent and hedge all the possible accidents, to provide a safe and healthy work environment for all the employees. To elaborate the programs for safety and health and keep it continual. To provide the right goods and services with a responsible attitude for environment and community To use the sources responsibly and effective. To be sensitive about recycling.

6 CUSTOMER RELATION SYSTEM Altek industrial hardware store values customer relations not because of the easiness of the activities that it brings together or being popular or a common approach but because it is our work ethic and the main value of our diligence. We try to make our relationship close like a family, principled for the professional life, trustable and beneficial for us and also for our customers. As a proof of this approach to be able to serve better to our customer; We reach each of our customers with our educated, dynamic, and goods and service expertise sales representatives. Beyond offering standard good and service packages, we as Altek provide goods and services specially designed for each customer. We are always on the other side of the telephone with our customer service line and the professional corporate sales team that can easily and quickly find solutions for our customers. Our customer service starts with determination of the need but does not finish with the delivery, it continues with post-sale service. CUSTOMER SERVICES To analyze and make reports that addresses to customers situations and problems to be able to improve ourselves for the best service. To consult and support our customers about the sold products usage and other needs. To give ordering, delivering, and installing support to the customers in the long term, regularly, and continuously. To offer the opportunity to analyze, experiment, and get information about the products and the promotions. Better shopping deals with new products and promotion information system To access your own corporate sales representative with Altek s corporate sales team system conveniently. To give the option of regular or urgent delivery.

7 Y API MARKE T QUALITY POLICY AND QUALITY CERTIFICATES The quality policy of Altek Industrial Hardware Store is to provide our services beyond customer standards at the right place and right time. To assure our customers with the best quality, each transaction is made with a total quality, team work, customer service system.

8 Y A P I ISO M A R K E T

9 Y A P I OHSAS M A R K E T

10 Y A P I OHSAS M A R K E T

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12 Marka Tescil Belgesi

13 Marka Tescil Belgesi

14 YA PI MARKE T REFERENCES

15 REFERENCES ADANA ÇİMENTO TÜRK AŞ ANSALDO STS S.p.A TÜRKİYE AKDENİZ GEMİ İNŞA SANAYİ VE TİCARET AŞ AKENERJİ ELEKTRİK ÜRETİM TİCARET AŞ ATLAS ENERJİ ÜRETİM AŞ ATAŞ ANADOLU TASFİYEHANESİ AŞ BEREKET ENERJİ AŞ BORUSAN OTO SERVİS VE TİCARET AŞ BOSSA TİCARET VE SANAYİ İŞLETMELERİ AŞ BOTAŞ İŞLETME MÜDÜRLÜĞÜ BOTAŞ INTERNATIONAL LİMİTED CENGİZ İNŞAAT SAN. VE TİC. AŞ ÇEVİKLER ENJ. MAD. MER. KROM İNŞ. TUR. SAN. TİC. DELTA PETROL ÜRÜNLERİ TİCARET AŞ EKİNCİLER DEMİR VE ÇELİK SANAYİ AŞ ENERJİSA ENERJİ ÜRETİM AŞ EREĞLİ DEMİR VE ÇELİK FABRİKALARI T. AŞ FRİTOLAY GIDA SAN. VE TİC. AŞ IC İÇTAŞ İNŞAAT SANAYİ VE TİCARET AŞ İLCİ İNŞAAT SANAYİ VE TİCARET AŞ GAMA GÜÇ SİSTEMLERİ MÜHENDİSLİK VE TAAHHÜT AŞ GENERAL ELEKTRİK TİCARET SERVİS AŞ İSKENDERUN DEMİR VE ÇELİK AŞ İSKEN İSKENDERUN ENERJİ ÜR. TİC. AŞ KALEMCİ YAPI ENDÜSTRİ VE TİCARET AŞ KULAK İNŞAAT AŞ LİMAK ÇİMENTO SANAYİ VE TİCARET AŞ MERSİN ULUSLARARASI LİMAN İŞLETMELERİ MMK METALURJİ SAN. VE TİC. LİMAN İŞLETMELERİ N.V TURKSE PRENCO PAŞABAHÇE CAM SANAYİ VE TİCARET AŞ SANKO AŞ SIEMENS SANAYİ VE TİCARET AŞ SODA SANAYİ AŞ TEKFEN İNŞAAT VE TESİSAT AŞ TEMSA GLOBAL SANAYİ VE TİCARET AŞ TOSÇELİK AŞ TPAO BÖLGE MÜDÜRLÜĞÜ VBR VINNEL BROWN ROOT VESTAS RÜZGAR ENERJİ SİSTEMLERİ LTD. ŞTİ. WAVIN TR PLASTİK SANAYİ AŞ YAZICI DEMİR VE ÇELİK AŞ YOLBULAN BAŞTUĞ METALURJİ SANAYİ AŞ ZORLU ENERJİ ELEKTRİK ÜRETİM AŞ GÜMÜŞTAŞ MADENCİLİK VE TİCARET AŞ

16 YA PI MARKE T PRODUCTS

17 PRODUCTS Mechanical Hand Tools * Wrenches * Saws * Plier Categories * Screwdrivers * Pullers * Clamps * Tool Boxes, Cabinets, and Benches * Punches * Hammers * Files * Bits * Shears and Cutters * Measurement Tools * Chucks * Impact Branches * Mechanical Drills * Steel Letters and Numbers * Threaders * Chisels

18 PRODUCTS Electrical Hand Tools * Drills * Grindings * Jigsaws * Square Cuttings * Core Machines * Files * Blower and Heaters * Millings * Metal Cutters * Impact Wrenches * Mixers * Electrical Threaders

19 PRODUCTS Air Impact Wrenches * Breakers * Impact Wrenches * Drills * Grinders * Screwdrivers * Rivets * Files * Rachet Wrenches * Punches and Cutters * Saws * Guns * Cutters * Suckers * Shears * Nails * Balancers * Millings

20 PRODUCTS Construction Plastic Spacer * Shear (Curtain) Wall Type For Slabs * Norm Type For Slabs * Clip-on Type For Slabs * H1 H2 Type Slabs Tie Rods * Tie Rod Tubes * Tie Rod Nuts * Tie Rod Mirrors * Tie Rod Cones Nails * Construction Nails * Concrete Nails * Electro Galvanized Nails * Wire Nails * Nail Guns Membrane * Water Insulating Membrane * Liquid Membrane Construction Supplies * Wheelbarrow * Fuga Plastic Profile * Plaster Supplies * Locks * Door and Window Supplies * Hammers Iron and Wires * Barbed Wires * Galvanized Wires * Black Annealed Wires * Hot Rolled Iron Rods * Ribbed Steel Rods * Wire Mesh * Profile And Iron Bars Construction Machines * Steel Bending and Cutting Machines * Plaster Machines

21 PRODUCTS Gardening and Agriculture Gardening Machines * Lawn Mowers * Hoeing Machines * Tree Engines * Pumps * Scythes and Pruning * Washing and Oiling Machines Gardening Tools * Pruning Shears * Sprinklers * Water Guns * Diggers * Shovels * Rakes Generators * Gasoline Generators * Diesel Generators * Quite Generators Motopumps * Gasoline Motopumps * Diesel Motopumps

22 PRODUCTS Welding Equipment Welding Electrodes and Wires * Rutile Electrodes * Basic Electrodes * Cast Electrodes * Cellulosic Electrodes * Stainless Electrodes * Stick Wires * TIG Wires * Flux Cored Wires * Submerged Arc Wires Torches and Accessories * MIG Welding Torches * TIG Welding Torches * Plasma Cutters Torches * Torch Accessories Welding Machines * MIG Welders * TIG Welders * Submerged Welders * Inventers Welders * PPRC Welders * Welding Accessories * Plasma Cutters Gas Armature and Regulators * Cutting Kits * Regulators * Flowmeters * Cutting Machines

23 PRODUCTS Safety Personal Safety Equipments * Glows * Safety Belts * Safety Shoes * Protective Glasses * Ear Plugs * Dust and Gas Masks * Helmets * Personnel Clothes Traffic and Road Safety Equipment * Pontoon Road Barrier

24 PRODUCTS Lifting and Hoisting Equipment Hoisting Equipment * Hand Chain Hoist * Chain Handling * Lifting Jack and Pumps * Rope Handling * Crane Scale * Carriages * Hydraulic Handling * Slings * Parts Lifting Equipment * Bench Lifting * Transpallet-Stocking-Platforms Holding and Lifting Equipment * Load Safety Ropes * Tensions * Load Retention and Scale Equipment

25 PRODUCTS Stationary - Office - Computer Computer Supplier * Visual Presentation Systems Stationary Supplies * Writing * File * Paper

26 PRODUCTS Chemicals Industrial Glue Supplies * PVC Glue * Rubber Glue * Epoxy Glue * Quick Glue * Bearing Clamper * Bolt * UV Glue * Silicon and Foam Spray * Industrial Spray Industrial Tape * Nonstick Tape * Plastic Tape Chemical * Bug Chemical Industrial Grease * Cutting Grease * Grease * Polishing Industrial Cleaning Supplies

27 PRODUCTS Machines * Pipe Bending and Cutting Machines * Compressors * Rectifications * Press Machines * Filling Cutters * File Machines

28 YA PI MARKE T COMMUNICATION

29 COMMUNCATION ALTEK YAPI MARKET SAN. TİC. LTD. ŞTİ. CENTER Güzelevler Mah. Girne Blv. No: 282/A Ceyhan Yolu 5. Km. Yüreğir, Adana/TÜRKİYE Tel: / Fax: BRANCH Karasoku Mah. Kızılay Caddesi No:96 Seyhan, Adana/TÜRKİYE Tel: / Fax: BRANCH Ostim OSB Bağdat Caddesi No:356 Yenimahalle/ ANKARA Tel: BRANCH Perpa Tic. Merkezi B Blok Kat:8 No:1098 Şişli/ İSTANBUL Tel: info@altekyapimarket.com