Mayıs 2014 SAGMER İstatistikleri *Ekli dosyadaki istatistikî veriler, Sigorta Şirketlerinin SBM ye gönderdiği verilerden oluşturulmuştur.
Veriler 31 Mayıs 2014 itibariyle alınmıştır. Tablo 1: Ödeme Yöntemine Göre Poliçe Adedi Dağılımı (31.05.2014 itibari ile) 2013 2014 MAYIS NİSAN-MAYIS MAYIS NİSAN-MAYIS ÖDEME TİPİ BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL SAĞLIK SEYAHAT ACİL SAĞLIK HASTALIK GÜNDELİK H TAZMİNATI BANKAYA ÖDEME 5.6% 1.6% 4.5% 15.3% 10.7% 2.3% 9.0% 1.9% ÇEK 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% DİĞER 9.7% 1.0% 10.3% 1.5% 11.6% 0.7% 11.8% 0.8% EFT 1.3% 1.3% 1.4% 0.5% 1.3% 0.8% 1.2% 0.4% HAVALE 24.4% 8.2% 22.8% 4.8% 13.5% 0.3% 12.7% 1.5% HESAPTAN ÇEKİM 1.7% 0.0% 1.7% 0.0% 9.1% 0.0% 7.3% 0.0% KREDİ KARTI 49.2% 13.4% 51.7% 10.8% 40.0% 7.5% 45.2% 8.9% NAKİT 8.0% 74.5% 7.7% 67.1% 13.7% 88.4% 12.9% 86.4% BANKAYA ÖDEME 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% DİĞER 4.6% 0.7% 4.2% 0.8% 3.4% 48.3% 3.3% 43.8% EFT 18.0% 0.0% 18.9% 0.0% 12.7% 0.0% 12.6% 0.0% HAVALE 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% HESAPTAN ÇEKİM 1.5% 0.0% 1.2% 0.0% 0.8% 0.0% 0.8% 0.0% KREDİ KARTI 13.9% 6.8% 13.4% 8.9% 26.6% 29.3% 23.4% 31.6% NAKİT 61.8% 92.5% 62.2% 90.3% 56.5% 22.4% 59.8% 24.6% OTOMATİK ÖDEME BANKAYA ÖDEME 0.1% 0.0% 0.1% 0.0% 0.0% 0.0% 0.0% 0.0% 4.5% 0.0% 4.0% 0.0% 20.1% 0.0% 18.1% 0.0% EFT 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% HAVALE 0.0% 0.0% 0.0% 0.0% 2.6% 0.0% 7.4% 0.0% KREDİ KARTI 45.8% 60.7% 47.3% 67.1% 38.8% 81.0% 35.8% 86.3% NAKİT 12.4% 3.9% 13.1% 4.5% 38.5% 19.0% 38.6% 13.7% OTOMATİK ÖDEME BANKAYA ÖDEME 37.3% 35.4% 35.5% 28.4% 0.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.7% 0.0% 0.5% 0.0% DİĞER 0.0% 0.0% 0.0% 0.0% 0.1% 0.0% 0.1% 0.0% HAVALE 24.3% 0.0% 24.8% 0.0% 2.9% 0.0% 2.0% 0.0% HESAPTAN ÇEKİM 0.3% 0.0% 0.3% 0.0% 23.5% 0.0% 16.1% 0.0% KREDİ KARTI 27.3% 0.0% 27.8% 0.0% 8.4% 0.0% 7.9% 0.0% NAKİT 48.1% 0.0% 47.1% 0.0% 64.4% 0.0% 73.5% 0.0% NAKİT 100.0% 0.0% 100.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Tablo 2: Pazarlama Yöntemine Göre Poliçe Adedi Dağılımı (31.05.2014 itibari ile) 2013 2014 MAYIS NİSAN-MAYIS MAYIS NİSAN-MAYIS ÜRÜN GRUBU ÜRETİM KAYNAĞI BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL SAĞLIK SEYAHAT ACİL SAĞLIK HASTALIK GÜNDELİK H. TAZMİNATI ACENTE 51.0% 72.7% 51.6% 79.7% 52.6% 75.0% 54.4% 76.6% BANKA 25.5% 2.6% 25.1% 2.2% 28.5% 4.7% 27.3% 5.2% BROKER 3.9% 14.7% 4.1% 11.3% 3.8% 17.4% 4.1% 14.0% ÇAĞRI MERKEZİ 0.1% 0.0% 0.2% 0.0% 1.1% 0.0% 0.7% 0.0% DİĞER 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% DİREKT 6.9% 10.0% 7.4% 6.8% 5.2% 2.8% 6.3% 4.2% SATIŞ OFİSİ 0.1% 0.0% 0.1% 0.0% 0.2% 0.0% 0.2% 0.1% WEB 12.5% 0.0% 11.6% 0.0% 8.7% 0.0% 7.0% 0.0% ACENTE 82.7% 95.7% 84.4% 95.3% 76.9% 78.5% 78.8% 74.9% BANKA 4.0% 0.3% 3.4% 0.3% 4.6% 0.7% 4.3% 0.8% BROKER 1.2% 0.5% 1.1% 0.5% 1.0% 0.5% 1.0% 0.5% ÇAĞRI MERKEZİ 0.7% 0.0% 0.5% 0.0% 0.4% 0.0% 0.4% 0.0% DİĞER 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% DİREKT 3.3% 1.1% 3.0% 1.4% 0.8% 1.7% 0.8% 1.5% SATIŞ OFİSİ 0.1% 0.0% 0.1% 0.0% 0.1% 0.0% 0.1% 0.0% WEB 8.0% 2.3% 7.5% 2.6% 16.2% 18.6% 14.7% 22.2% ACENTE 12.2% 2.2% 13.0% 1.9% 50.4% 8.6% 41.0% 5.5% BANKA 78.0% 97.6% 77.4% 97.9% 39.8% 91.4% 45.3% 93.8% DİĞER 8.1% 0.0% 8.1% 0.0% 6.5% 0.0% 5.8% 0.0% DİREKT 0.8% 0.2% 0.8% 0.2% 1.8% 0.0% 6.3% 0.5% WEB 0.9% 0.0% 0.7% 0.0% 1.6% 0.0% 1.5% 0.2% ACENTE 1.1% 0.0% 2.6% 0.0% 1.3% 0.0% 1.4% 0.0% BANKA 98.6% 0.0% 97.0% 0.0% 98.6% 0.0% 98.5% 0.0% BROKER 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% DİREKT 0.3% 0.0% 0.4% 0.0% 0.1% 0.0% 0.1% 0.0% BANKA 100.0% 0.0% 100.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Tablo 3: Yenileme Yapısına Göre Poliçe Adetleri Dağılımı (31.05.2014 itibari ile) 2013 2014 MAYIS NİSAN-MAYIS MAYIS NİSAN-MAYIS ÜRÜN GRUBU YENİLEME TİPİ BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL SAĞLIK YENİ İŞ 36.4% 86.9% 36.1% 78.1% 40.1% 93.0% 36.6% 93.3% YENİLEME 57.4% 12.9% 58.1% 21.7% 58.6% 7.0% 62.0% 6.7% GEÇİŞ 6.2% 0.2% 5.8% 0.1% 1.2% 0.0% 1.4% 0.0% SEYAHAT YENİ İŞ 92.7% 93.9% 92.8% 92.7% 83.7% 86.8% 84.0% 85.0% YENİLEME 6.4% 6.1% 6.1% 7.3% 12.2% 3.8% 12.2% 4.4% GEÇİŞ 0.9% 0.0% 1.1% 0.0% 4.1% 9.4% 3.9% 10.5% ACİL SAĞLIK YENİ İŞ 91.0% 78.3% 90.2% 75.3% 91.4% 75.7% 93.8% 81.4% HASTALIK GÜNDELİK H. TAZMİNATI YENİLEME 9.0% 21.7% 9.8% 24.7% 8.6% 24.3% 6.2% 18.6% YENİ İŞ 99.0% 0.0% 98.6% 0.0% 99.0% 0.0% 99.0% 0.0% YENİLEME 1.0% 0.0% 1.4% 0.0% 0.8% 0.0% 0.8% 0.0% GEÇİŞ 0.0% 0.0% 0.0% 0.0% 0.2% 0.0% 0.2% 0.0% YENİ İŞ 100.0% 0.0% 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% YENİLEME 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% GEÇİŞ 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Tablo 4: Sağlık Sigortalarında Yenileme Yılına Göre Poliçe Adedi Dağılımı (31.05.2014 itibari ile) 2013 2014 MAYIS NİSAN-MAYIS MAYIS NİSAN-MAYIS ÜRÜN GRUBU YENİLEME YILI BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL SAĞLIK 0-4 80.4% 95.8% 80.0% 90.2% 83.6% 96.3% 81.7% 96.6% 5-10 13.3% 3.4% 13.7% 9.4% 10.5% 3.5% 12.0% 3.0% 11-20 6.0% 0.6% 6.0% 0.4% 5.7% 0.1% 6.0% 0.3% 20< 0.3% 0.2% 0.2% 0.1% 0.3% 0.1% 0.3% 0.0%
Tablo 5: Vade Yapısına Göre Poliçe Adedi Dağılımı (31.05.2014 itibari ile) 2013 2014 MAYIS NİSAN-MAYIS MAYIS NİSAN-MAYIS ÜRÜN GRUBU VADE SÜRESİ(AY) BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL SAĞLIK 1 26.8% 8.1% 25.9% 7.6% 30.0% 10.5% 26.4% 9.1% 2-6 14.2% 47.7% 14.6% 41.2% 13.9% 34.2% 14.5% 35.9% 7-12 58.9% 44.3% 59.5% 51.2% 56.1% 55.3% 59.1% 55.0% SEYAHAT 1 99.1% 99.9% 99.1% 99.9% 99.3% 99.1% 99.4% 99.3% 2-6 0.6% 0.1% 0.7% 0.1% 0.7% 0.9% 0.6% 0.7% 7-12 0.2% 0.0% 0.2% 0.0% 0.0% 0.0% 0.0% 0.0% ACİL SAĞLIK 1 61.1% 35.8% 61.2% 28.9% 63.0% 4.8% 67.5% 2.2% 2-6 0.8% 1.1% 1.1% 1.2% 16.2% 2.9% 10.1% 2.0% HASTALIK GÜNDELİK H. TAZMİNATI 7-12 38.1% 63.1% 37.7% 69.9% 20.8% 92.4% 22.4% 95.8% 1 97.4% 0.0% 96.9% 0.0% 94.6% 0.0% 96.0% 0.0% 2-6 0.8% 0.0% 1.2% 0.0% 2.6% 0.0% 1.9% 0.0% 7-12 1.8% 0.0% 1.8% 0.0% 2.8% 0.0% 2.0% 0.0% 1 100.0% 0.0% 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2-6 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7-12 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Tablo 6: Döviz Tipine Göre Poliçe Adedi Dağılımı (31.05.2014 itibari ile) 2013 2014 MAYIS NİSAN-MAYIS MAYIS NİSAN-MAYIS ÜRÜN GRUBU DÖVİZ TİPİ BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL SAĞLIK SEYAHAT ACİL SAĞLIK HASTALIK GÜNDELİK H. TAZMİNATI EUR 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% TRY 99.6% 100.0% 99.5% 100.0% 99.7% 100.0% 99.6% 100.0% USD 0.4% 0.0% 0.5% 0.0% 0.3% 0.0% 0.4% 0.0% EUR 49.2% 62.2% 46.7% 59.5% 48.0% 28.6% 45.6% 28.9% TRY 50.1% 36.4% 52.7% 39.5% 51.4% 71.4% 53.8% 71.0% USD 0.7% 1.4% 0.6% 1.0% 0.6% 0.0% 0.6% 0.0% EUR 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% TRY 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% USD 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% EUR 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% TRY 99.9% 0.0% 99.9% 0.0% 100.0% 0.0% 100.0% 0.0% USD 0.1% 0.0% 0.1% 0.0% 0.0% 0.0% 0.0% 0.0% EUR 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% TRY 100.0% 0.0% 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% USD 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Grafik 1: Sigortalı Sayısı Dağılımı (31.05.2014 itibari ile) Grafik 2: Ürün Grubu ve Poliçe Tipine Göre Sigortalı Sayısı Dağılımı (31.05.2014 itibari ile)
Grafik 3: Seyahat Sigortalarında Vade Dağılımı (31.05.2014 itibari ile)
Tablo 7: 2014 Yılı İllere Göre Poliçe Adedi Dağılımı (31.05.2014 itibari ile) SAĞLIK SEYAHAT ACİL SAĞLIK HASTALIK GÜNDELİK HASTANE TAZMİNATI İL BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL BİREYSEL ADANA 491 24 2993 68 153 4 617 0 ADIYAMAN 39 1 99 3 50 0 89 0 AFYON 86 3 295 22 40 1 304 0 AĞRI 28 0 13 0 4 0 22 0 AKSARAY 63 0 367 4 20 1 173 0 AMASYA 118 1 222 60 26 1 90 0 ANKARA 4655 194 12161 306 385 13 2902 0 ANTALYA 3278 81 2287 53 468 7 1239 0 ARDAHAN 4 0 37 2 1 0 22 0 ARTVİN 27 0 12 13 8 0 80 0 AYDIN 424 23 781 23 158 2 432 0 BALIKESİR 698 32 1194 34 89 2 645 0 BARTIN 38 1 122 10 3 0 33 0 BATMAN 36 0 47 2 18 2 40 0 BAYBURT 5 0 7 0 0 0 7 0 BİLECİK 86 4 70 2 25 1 150 0 BİNGÖL 3 0 26 1 2 0 11 0 BİTLİS 16 1 19 0 4 0 5 0 BOLU 162 1 144 5 24 0 157 0 BURDUR 78 0 348 1 9 0 61 0 BURSA 1923 146 4253 78 262 14 1952 0 ÇANAKKALE 262 14 339 23 42 3 156 0 ÇANKIRI 34 0 48 0 7 0 24 0 ÇORUM 128 3 124 8 32 2 218 0 DENİZLİ 395 12 746 49 116 3 359 0 DİYARBAKIR 92 2 246 13 36 3 185 0 DÜZCE 134 2 164 4 16 1 86 0 EDİRNE 225 1 1023 8 81 0 260 0 ELAZIĞ 50 0 205 45 13 3 84 0 ERZİNCAN 26 3 50 0 9 0 39 0 ERZURUM 77 4 116 3 31 0 168 0 ESKİŞEHİR 429 37 1802 15 73 0 626 0 GAZİANTEP 264 3 985 14 110 9 894 0 GİRESUN 82 3 77 6 25 2 106 0 GİRNE (KIBRIS) 0 0 3 0 0 0 0 0 GÜMÜŞHANE 8 2 7 3 4 0 16 0
GÜZELYURT (KIBRIS) 0 0 0 0 0 0 0 0 HAKKARİ 14 0 41 0 13 0 6 0 HATAY 279 3 766 60 111 2 372 0 İÇEL 379 8 2209 22 159 12 425 0 IĞDIR 10 0 18 2 3 0 13 0 ISPARTA 109 2 169 8 18 1 146 0 İSTANBUL 27194 1492 88579 2523 1335 46 5755 0 İZMİR 2793 233 11158 489 325 15 1501 0 K.MARAŞ 131 0 239 11 33 0 254 0 KARABÜK 44 3 217 5 9 0 63 0 KARAMAN 68 0 121 0 14 1 95 0 KARS 17 0 15 0 5 1 55 0 KASTAMONU 99 1 48 3 31 0 234 0 KAYSERİ 217 0 503 38 150 1 657 0 KİLİS 7 0 32 0 3 0 39 0 KIRIKKALE 66 1 101 1 13 0 184 0 KIRKLARELİ 158 5 474 10 70 1 199 0 KIRŞEHİR 21 0 66 5 5 0 92 0 KOCAELİ 1018 56 1850 21 114 10 1004 0 KONYA 527 24 1176 24 176 4 938 0 KÜTAHYA 113 13 279 6 64 0 200 0 LEFKOŞE (KIBRIS) 7 0 1 0 0 0 0 0 MAGUSA (KIBRIS) 0 0 0 0 0 0 0 0 MALATYA 96 1 191 11 18 1 217 0 MANİSA 345 12 418 13 107 7 369 0 MARDİN 64 1 119 5 25 1 99 0 MUĞLA 1259 77 1077 27 217 7 451 0 MUŞ 8 0 21 0 3 0 11 0 NEVŞEHİR 72 0 139 15 54 0 168 0 NİGDE 36 0 31 1 25 1 85 0 ORDU 205 2 139 9 35 2 171 0 OSMANİYE 47 0 54 6 30 1 98 0 RİZE 61 0 64 1 19 0 122 0 SAKARYA 410 17 559 16 37 8 407 0 SAMSUN 391 7 952 17 65 2 575 0 ŞANLIURFA 84 0 114 7 51 0 238 0 SİİRT 9 0 43 1 3 1 9 0 SİNOP 20 0 55 9 15 0 44 0 ŞIRNAK 11 0 38 2 6 0 21 0 SİVAS 72 2 89 33 24 0 108 0 TEKİRDAĞ 501 21 1374 27 97 4 478 0
TOKAT 153 1 82 5 24 0 140 0 TRABZON 255 11 479 29 71 2 292 0 TUNCELİ 2 0 27 5 2 0 4 0 UŞAK 158 0 178 3 46 0 86 0 VAN 93 1 63 2 32 3 20 0 YALOVA 204 11 228 5 21 1 107 0 YOZGAT 42 3 146 8 12 0 132 0 YURTDIŞI 27 0 521 32 153 0 0 0 ZONGULDAK 286 5 362 10 63 1 342 0 Genel Toplam 52646 2611 147057 4405 6250 210 29278 0
Grafik 4: Bireysel Sağlık Sigortaları Poliçe Adetlerinin 2014 Yılı İller Dağılımı (31.05.2014 itibari ile)
Grafik 5: Kurumsal Sağlık Sigortaları Poliçe Adetlerinin 2014 Yılı İller Dağılımı (31.05.2014 itibari ile)
Grafik 6: Bireysel Seyahat Sigortaları Poliçe Adetlerinin 2014 Yılı İller Dağılımı (31.05.2014 itibari ile)
Grafik 7: Kurumsal Seyahat Sigortaları Poliçe Adetlerinin 2014 Yılı İller Dağılımı (31.05.2014 itibari ile)
Grafik 8: Bireysel Acil Sağlık Sigortaları Poliçe Adetlerinin 2014 Yılı İller Dağılımı (31.05.2014 itibari ile)
Grafik 9: Kurumsal Acil Sağlık Sigortaları Poliçe Adetlerinin 2014 Yılı İller Dağılımı (31.05.2014 itibari ile)
Grafik 10: Bireysel Hastalık Sigortaları Poliçe Adetlerinin 2014 Yılı İller Dağılımı (31.05.2014 itibari ile)
Grafik 11: Bireysel Gündelik Hastane Tazminatı Sigortaları Poliçe Adetlerinin 2014 Yılı İller Dağılımı (31.05.2014 itibari ile) 31.05.2014 itibari ile Bireysel Gündelik Hastane Tazminatı Sigortaları Poliçe Adedi bulunmamaktadır. Tablo 8: Poliçe Durumuna Göre Poliçe Adedi Dağılımı (31.05.2014 itibari ile) YIL ÜRÜN GRUBU POLICE_TIPI DURUM 2009 2010 2011 2012 2013 2014 SAĞLIK SEYAHAT ACİL SAĞLIK HASTALIK GÜNDELİK HASTANE TAZMİNATI BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL BİREYSEL KURUMSAL MERİ 84% 88% 90% 89% 92% 96% İPTAL 16% 12% 10% 54% 53% 37% MERİ 92% 96% 97% 93% 92% 94% İPTAL 8% 4% 3% 0% 0% 0% MERİ 95% 92% 93% 93% 93% 94% İPTAL 5% 8% 7% 52% 46% 37% MERİ 100% 99% 96% 96% 96% 98% İPTAL 0% 1% 4% 2% 3% 4% MERİ 86% 82% 80% 83% 86% 85% İPTAL 14% 18% 20% 82% 73% 78% MERİ 41% 77% 77% 70% 66% 86% İPTAL 59% 23% 23% 2% 1% 0% MERİ 42% 72% 78% 90% 90% 93% İPTAL 58% 28% 22% 100% 100% 100% MERİ 0% 0% 0% 0% 0% 100% İPTAL 0% 0% 0% 0% 0% 0% MERİ 0% 0% 100% 99% 100% 100% İPTAL 0% 0% 0% 100% 100% 0% MERİ 0% 0% 0% 0% 0% 0% İPTAL 0% 0% 0% 0% 0% 0%