Corporate Information Systems Okay Akdeniz 20+ Years of Retail Industry Experiences Computer Engineer Microsoft Certified Professional IT manager, Software Development, Project Management, Team Leading, Technical Sales Operations,......IBM POS, FİBA Retail, OBASE okay.akdeniz@obase.com 2 1
20 yıllık deneyim 2 uzmanlık alanı: İş Zekası ve Kurumsal Perakende Çözümleri Perakende ve Analitik üzerine odaklı Bilim, Sanayi ve Teknoloji Bakanlığı na bağlı yerinde ARGE Merkezi 180 kişi, 11 ülke 200+ üzeri tamamlanmış proje, İş Zekası & Veri Ambarı: Kullanıcı ve Veri Büyüklüğünde büyük ölçekli projeler. Perakende, Telekomunikasyon, Finans ve Devlet sektörü Projeleri Perakende Kurumsal Çözümler : 15.000+ kullanıcı, 5.000+ mağaza, İlk büyük 10 perakendeciden 7 si ile çalışma OBASE Kurumsal Perakende Çözümleri - 2
OBASE İş Zekası Çözümleri - Dilbert 3
SUPPORT ACTIVITIES 12/28/2017 Porter s Value Chain Firm Infrastructure Human Resource Management Technology Procurement Inbound Logistics Operations Outbound Logistics Marketing & Sales Service PRIMARY ACTIVITIES Ecosystem CRM POS PLM ERP HRM MRP SCM 8 4
ERP Ecosystem Supplier Company Customer PLM CRM PLM CRM PLM CRM ERP ERP ERP MRP SCM MRP SCM MRP SCM Planning Control & Policy Operation 5
Planning Control & Policy Operation Planning Control & Policy Operation Send Paperwork Send Paperwork Send Paperwork Delay! Delay! Delay! Delay! Delay! 6
2 Tier applications Client app Data source 3 Tier applications Client app Business Layer Data source 7
Cloud applications Web client Business Layer Data source Business Solutions 8
Expectations Customers demands Consulting Companies Technology Vendors Products Microsoft Business Solutions 9
Functional Areas Finance Supply Chain Management Sales & Marketing Human Resource Retail Production Organization Legal Entity Organization Chart Address Book Party Workflow 10
Finance Accounts payable Accounts receivable Budgeting Cash and bank management Cost accounting Fixed assets+ General ledger Project management Public sector Supply Chain Management Cost management Inventory management Procurement and sourcing Product information management Transportation management Warehouse management 11
Sales & Marketing Sales and marketing Call center Human resources Employee development and training Questionnaire Recruiting 12
Retail Channel setup and management MPOS and Cloud POS Retail developer and administration Production Master planning Production control 13
Product History < 1990 Product code Vat Barcode Description Group Price Unit Today Product code Product number Vat(s) Barcode(s) Variant(s) Multilanguage Description(s) Group(s) Hierarchie(s) Attribute(s) Accounting Dimension(s) Price(s), Discount(s) Picture(s) Storage Dimension Tracking Dimension Product Dimension Inventory definitions... Future IoT Machine Learning??? Sales Management Time and material vs. Fixed cost Uncertainty of business processes Communication problems Implementation vs. Automation Dirty Data Customization Load & Unit Testing Implementation problems 14
Sales It s not an IT project, it s a business projects! Application limits. Infrastructure estimation. License information. Management Governance support. Organization design. BOSS vs. project manager. Lack of resources. 15
Time and material vs. Fixed cost Time and material vs. Fixed cost Inhibition of creativity. Uncertainty of project scope. Consultants & Developers VS Client change requests. No commercial concern on client side. 16
Uncertainty of business processes Executive advisory services expectations. Departments role & duty fights. Initial delays. Integration problems. Communication Problems Your client is slow with communication. Your point of contact doesn t seem to care about your project. The client doesn t like what you created. Missing project backlogs. 17
Implementation vs. Automation Data & Speed new value. Mouse vs. Keyboard Workloads. Dirty Data Customer Code Name Surname Age Gender Birth Date City M00001 Okay Akdeniz 40 Erkek 14.6.1977 İstanbul M00002 Fatih Görk 32 Kadın 1.1.1900 İST M00003 Menekşe Saygili 3 Erkek 4.6.2020 ISTANBUL M00004 Serkan Pekgöz NULL NULL NULL Kadıköy 18
Load & Unit Testing Perfect world scenarios. Underestimating the power of. User acceptance problems. Missing effect analysis. Performance problems. Lots of bugs Support loads. Upgrade problems. Customization 19
Q&A 20