Curriculum Vitae Sumeyra DUMAN Assistant Professor of Marketing Department of Business Administration Faculty of Business Dokuz Eylul University-Izmir, Turkey Office: +90 232 301 82 46 E-mail: sumeyra.kurt@deu.edu.tr EDUCATION BA: Bilkent University, Faculty of Economics, Administrative and Social Sciences, Department of Economics (2000-2004) MBA: Dokuz Eylul University, Institute of Social Sciences, Division of Business Administration, Master of Business Administration Program (2005-2007) PhD: Dokuz Eylul University, Institute of Social Sciences, Division of Business Administration, Business Administration (2007-2011) DISSERTATIONS PhD Dissertation: Reveal of Behavioral Economics Approaches Through Consumer Decision Making Styles and An Application (Advisor: Prof. Dr. Mustafa TANYERI) MBA Dissertation: The Effects of Customer Relationship Management on Services Marketing Strategies: A Study on Selected Service Companies (Advisor: Prof. Dr. Mustafa TANYERI) PROFESSIONAL EXPERIENCE November 2013 - Present Assistant Professor of Marketing, Dokuz Eylul University Faculty of Business, Department of Business Administration, Division of Production Management and Marketing Feb Aug 2012 Postdoctoral Fellow, Yale School of Management (Mentor: Prof. Dr. Ravi DHAR) July 2006 November 2013 Research Assistant, Dokuz Eylul University Faculty of Business, Department of Business Administration, Division of Production Management and Marketing
RESEARCH INTERESTS Judgment and Decision Making, Behavioral Economics, Services Marketing, Customer Relationship Management TEACHING EXPERIENCE Courses Taught: Advertising Management, Spring 2015, Spring 2016, Spring 2017, Dokuz Eylul University (DEU), Faculty of Business (FOB) Business, Spring 2017, DEU, Faculty of Science Consumer Behavior, Fall 2015, DEU, FOB Customer Relationship Management, Spring 2011, Spring 2013, DEU, FOB, Certificate Program Digital Marketing, Fall 2014, Fall 2015, Fall 2016, DEU, FOB International Strategic Marketing, Fall 2014, DEU, FOB, Certificate Program Introduction to Marketing, Fall 2014, Spring 2015, Fall 2015, DEU, Faculty of Engineering Marketing Applications, Spring 2015, Spring 2016, Spring 2017 DEU, FOB Marketing in Digital Age, Fall 2015, DEU, FOB, MBA for Executives Principles of Marketing, Fall 2014, DEU, FOB Sales and Sales Promotion Management, Fall 2015, Fall 2016 DEU, FOB Strategic Marketing Management, Fall 2014, DEU, FOB, MBA for Executives Strategic Marketing Management, Fall 2016, DEU, FOB, MBA PUBLICATIONS Articles: Duman, S. and Ozgen, O. (2017), Willingness to Punish and Reward Brands Associated to a Political Ideology (BAPI), Journal of Business Research, In Press. Ozgen, O., Atrek, B., Duman Kurt, S. and Madran C. (2016), Message Framing of Facebook Posts: An Analysis of Non-Governmental Organizations (NGOs), Journal of Euromarketing, 25(1-2), 55-67. Duman Kurt, S. and Tanyeri, M. (2013), Davranışsal Ekonomi Yaklaşımlarının Ürün İlgilenim Seviyesine Göre İncelenmesi, Pazarlama ve Pazarlama Araştırmaları Dergisi, 6(12), 21-46.
Özgen, O. and Duman Kurt, S. (2013), Analysis of Decision Making Styles of Social Media Opinion Leaders and Seekers, Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 15(2), 253-266. Duman Kurt, S. and Ozgen, O. (2013), The Meanings, Rituals and Consumption Patterns of Holy Feast and New Year in Turkey: Urban vs. Rural, Journal of Islamic Marketing, 4(1), 64-79. Ozgen, O. and Duman Kurt, S. (2012), "Pre-Recovery and Post-Recovery Emotions in the Service Context: A Preliminary Study", Managing Service Quality, 22(6): 592-605 (indexed in SSCI). Duman Kurt, S. and Atrek, B. (2012), The Classification and Importance of E-Service Quality Attributes: An Evaluation of Online Shoppers, Managing Service Quality, 22(6): 622-637. (indexed in SSCI) Ozgen, O., Atrek, B. and Duman Kurt, S., (2009), Musteri Gereksinimlerinin Musteri Iliskileri Yonetimi'ne Aktarilmasi: Modern KFG Uygulamasi, Iktisat Isletme ve Finans Dergisi, 24(283): 89-117. (indexed in SSCI) Duman Kurt, S., Kilicaslan, S., Alakavuklar, O. N., Mayaturk, E. and Budak, G. (2008), Yetkinlige Dayali Secim Sureci, Kara Harp Okulu Bilim Dergisi, 18(1): 13-36. Papers Published in Conference Proceedings: Ozgen, O., Atrek, B., Duman Kurt, S. and Madran, C. (10-13 June 2015), Message Framing of Facebook Posts: An Analysis of Non Governmental Organizations (NGOs), 2 nd International Biannual Social Business @ Anadolu Conference, Eskisehir, Turkey. Duman Kurt, S., Tanyeri, M. (19-22 June 2013), Davranissal Ekonomi Yaklasimlarinin Urun Ilgilenim Seviyesine Gore Incelenmesi, 18. Ulusal Pazarlama Kongresi, Sarikamis-Kars, Turkey. (Selected as Best Paper of the Conference) Duman Kurt, S., Bayraktaroglu, G. (19-22 June 2013), Oteleme Davranisi Sonucu Olusan Pismanlik: Hazci ve Faydaci Urun Karsilastirmasi, 18. Ulusal Pazarlama Kongresi, Sarikamis-Kars, Turkey. Ozgen, O. and Duman Kurt, S. (05-07 June 2013), Purchasing Behavior of Islamic Brands: An Experimental Research, EMAC 42 nd Annual Conference, İstanbul, Turkey. Ozgen, O. and Duman Kurt, S. (07-09 September 2011), Drivers of Positive and Negative Emotions After Service Recovery, 3rd Biennial International Conference on Services Marketing, Cesme-Izmir, Turkey.
Duman Kurt, S. and Atrek, B. (07-09 September 2011), The Classification and Importance of E-Service Quality Attributes: An Evaluation of Online Shoppers, 3rd Biennial International Conference on Services Marketing, Cesme-Izmir, Turkey. Duman Kurt, S., Ozgen, O. and Ilter, B. (20-22 March 2011), Attitudes Towards Holy Feast and New Year Celebrations and Effects on Consumption in Turkey, First Global Islamic Marketing Conference, Dubai-UAE. Atrek, B., Ozgen, O. and Duman Kurt, S., (06-09 April 2009), Cognitive, Affective and Conative Store Loyalty Analysis on Small and Medium Sized Enterprises: The Effects of Relational Benefits on Store Loyalty in Hairdressers, Ankara University International Conference on Marketing and Entrepreneurship AUMEC, Antalya, Turkey. Alakavuklar, O. Kilicaslan, S., Mayaturk, E., Duman Kurt S. and Ozmen, O. (16-18 May 2008), "1980'lerden Gunumuze Orgut Yapisi, Orgut Cevresi ve Orgut Teknolojisi Iliskisi", 16. Ulusal Yonetim ve Organizasyon Kongresi, Antalya, Turkey. Mayaturk, E., Alakavuklar, O., Kilicaslan, S., Duman Kurt, S. and Budak, G. (16-18 May 2008), "Yetkinlige Dayali Insan Kaynaklari Yonetimi ve Bir Firma Uygulamasi", 16. Ulusal Yonetim ve Organizasyon Kongresi, Antalya, Turkey. AWARDS & SCHOLARSHIP International Scientific Research Support Award provided by The Science and Technological Research Council of Turkey (TUBITAK) (2013) Best Paper of the Conference, 18. Ulusal Pazarlama Kongresi (19-22 June 2013) Sarikamis-Kars, Turkey. Scholarship for Postdoctoral Resarch in Yale School of Management for the period of Feb-Aug 2012 provided by The Council of Higher Education of Turkey (YOK) 2012 International Scientific Research Support Award provided by The Science and Technological Research Council of Turkey (TUBITAK) (2009) OCCASIONAL REVIEWER Journal of Service Theory and Practice (formerly known as Managing Service Quality) Journal of Islamic Marketing Dokuz Eylül Üniversitesi, İktisadi ve İdari Bilimler Fakültesi Dergisi Dokuz Eylül Üniversitesi, İşletme Fakültesi Dergisi CONFERENCES PARTICIPATED AS A MEMBER OF THE ORGANIZING COMMITTEE
3 rd Biennial International Conference on Services Marketing, 07-09 September 2011 10. Ulusal Isletmecilik Kongresi, 05-07 May 2011 15. Ulusal Pazarlama Kongresi, 26-29 October 2010 2. Ulusal Kalite Fonksiyon Gocerimi Sempozyumu, 19-21 March 2008 CONFERENCE, SEMINAR AND ORGANIZATIONS HDI Insurance Inc. - Training of Insurance Agents on Introduction to Behavioral Economics, March 2016 (Speaker) Pazarlamada Nicel Arastirma Yontemleri Sempozyumu, Izmir, Turkey 15-16 April 2011 14. Ulusal Pazarlama Kongresi, Yozgat, Turkey, 14-17 October 2009 Arastirma Semineri, Manisa, Turkey, 06 May 2009 12. Ulusal Pazarlama Kongresi, Sakarya, Turkey, 18-20 October 2007 11. Ulusal Pazarlama Kongresi, Izmir, Turkey, 01-03 November 2006