TÜRK STANDARDI TURKISH STANDARD TS EN ISO 19011:2011 Ocak 2012 ICS 13.120.10;13.020.10 KALİTE VE ÇEVRE YÖNETİM SİSTEMLERİ TETKİK KILAVUZU Guidelines for quality and/or environmental management systems auditing TS EN ISO 19011 (2012) standardı, EN ISO 19011 (2011) standardı ile birebir aynı olup, Avrupa Standardizasyon Komitesi nin (CEN, Avenue Marnix 17 B-1000 Brussels) izniyle basılmıştır. Avrupa Standardlarının herhangi bir şekilde ve herhangi bir yolla tüm kullanım hakları Avrupa Standardizasyon Komitesi (CEN) ve üye ülkelerine aittir. TSE kanalıyla CEN den yazılı izin alınmaksızın çoğaltılamaz. TÜRK STANDARDLARI ENSTİTÜSÜ Necatibey Caddesi No.112 Bakanlıklar/ANKARA
TÜRK STANDARDI Ön söz Bu standard, Türk Standardları Enstitüsü tarafından ilgili Avrupa standardı esas alınarak Türk Standardı olarak kabul edilmiştir.
EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM EN ISO 19011 November 2011 ICS 03.120.10; 13.020.10 Supersedes EN ISO 19011:2002 English Version Guidelines for auditing management systems (ISO 19011:2011) Lignes directrices pour l'audit des systèmes de management (ISO 19011:2011) Leitfaden zur Auditierung von Managementsystemen (ISO 19011:2011) This European Standard was approved by CEN on 5 November 2011. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMITÉ EUROPÉEN DE NORMALISATION EUROPÄISCHES KOMITEE FÜR NORMUNG Management Centre: Avenue Marnix 17, B-1000 Brussels 2011 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN ISO 19011:2011: E
EN ISO 19011:2011 (E) Contents Page Foreword...3 2 TÜRK STANDARDLARININ TELiF HAKKI TSE'YE AiTTiR. STANDARDIN BU NÜSHASININ KULLANIM izni TSE TARAFINDAN
EN ISO 19011:2011 (E) Foreword This document (EN ISO 19011:2011) has been prepared by Technical Committee ISO/TC 176 "Quality management and quality assurance". This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by May 2012, and conflicting national standards shall be withdrawn at the latest by May 2012. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights. This document supersedes EN ISO 19011:2002. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. TÜRK STANDARDLARININ TELiF HAKKI TSE'YE AiTTiR. STANDARDIN BU NÜSHASININ KULLANIM izni TSE TARAFINDAN 3